Frequently Asked Questions
Answer: Absolutely! We sell locally and internationally
Answer: No. Our only physical location is in Saskatchewan but we have a strong online presence across Canada and we are growing stronger every day.
Answer: Sure, you can. Please contact us to place a custom order.
Answer: MCK Equipment does not stock parts. However, we can help you source new parts from our parts supplier. All you have to do is contact us directly and provide the following details: the make of your equipment, model, and serial number.
Answer: No we don’t.
Answer: Sure, you can! We sell to both commercial and residential customers
Answer: No, we do not.
Answer: No, we do not.
Answer: No, it doesn’t. The cost of shipping varies depending on the weight, size, and destination of the equipment. Hence, a separate shipping quote will be generated.
Answer: MCK Equipment accepts valid credit cards, direct online banking (bill payee), PayPal account, wire transfers, e-transfers, and certified cheques.
Answer: Regularly stocked Equipment can be returned within 30 days of receipt, provided the equipment has not been used and is still in its original packaging. Once the equipment is used, we cannot accept returns.
Answer: Yes, we do. We ship equipment to the United States and Internationally.
Answer: Courier shipments vary between 1 and 7 business days. The approximate shipping time for larger products and equipment which must be shipped with a common freight carrier is up to 10 business days. For orders placed during the holiday, kindly an extra day to the processing and shipping time. Note that delivery times are only estimated and not guaranteed.
Answer: For every return request, a restocking fee will be issued. This covers the costs of restocking the returned equipment. This will be deducted from the return amount due. The restocking fee for commercial locations is 20% of the equipment cost while that of residential locations is 30% of the equipment cost.
If any other questions contact us from here.